Yes, both the Packaging Cube and the changing mat are included in the delivery of the changing backpack. The Packaging Cube serves as a practical organizer for your luggage. This means that it can be removed from the backpack in just one movement for the changing process. The

The changing mat is also multifunctional and can be converted into a padded laptop compartment. These well thought-out features offer you flexibility and comfort for everyday life with your child.

Of course. Two loops on the back of the backpack, in combination with carabiners (not included), allow for easy attachment to the stroller. This way, you can have your backpack directly on the stroller and everything is immediately at hand.

500 backpacks are currently being produced. Delivery is expected to take place around mid-April 2025.

As a general rule, however, as soon as you pay via PayPal, direct debit, credit card or Klarna, we will process your order immediately. Depending on the time of the order and current workload, we may even be able to hand it over to our shipping partner on the same day. If you pay by bank transfer, the order will be processed on the day the payment is received. The final delivery time is then in the hands of the logistics partner. Customers in Germany usually receive their packages within five days, within Europe it can take up to ten days.

Our extra for you: As soon as your backpack is on its way, you will receive a shipping confirmation with a tracking number so that you can keep an eye on your package at all times. If you have any questions or notice anything unusual in the shipment tracking, contact us at any time - we are happy to help you!

If you want to cancel your purchase, you can do so within 14 days of receiving the goods. Simply send us a written notice by email or use our cancellation form , which you can find on our website. After receiving your cancellation, you will receive all information about the return process. The refund will be made after receipt and inspection of the return via the original payment method.

You can currently experience our diaper backpacks live at selected trade shows - a great experience to discover all the features in person! We are also working on building a network of retailers where our backpacks will soon be available. Look out for updates on our website and social media channels!

Is your desired product sold out? Don't worry! We are working on replenishing our stocks quickly. Sign up for our newsletter or follow us on social media to be the first to know when the product is available again. Alternatively, you can contact us at any time - we are happy to help you!

We offer you various payment options for your purchase. You can find all the details about the providers in the shop.

How to redeem your discount code:
Do you have a discount code? Perfect! Simply enter it in the appropriate field during checkout and click on "Apply discount code". The total amount in your shopping cart will then be adjusted immediately. Please note: Only one discount code can be redeemed per order, as they cannot be combined.

If you have a gift voucher from us, you can easily redeem it in the "Checkout". To do this, enter your "gift code" in the marked field and click on "Apply discount code". The total of your shopping cart will now be updated according to your voucher value. If your gift voucher has a higher value than your shopping cart, you can use the remaining amount for another purchase.

Your voucher cannot be redeemed for cash. Unless otherwise stated, your voucher is valid for three years after it is issued. You can cancel your voucher order within 14 days of ordering it in our online shop, provided it has not yet been redeemed.

Our goal is to offer the highest quality. That's why every product undergoes strict quality controls in which all functions are thoroughly tested. Should a problem arise, it is particularly important to us to take care of your issue in the best possible way. Simply send us an email with a photo of the problem area so that we can quickly get an idea.

Thanks to our own repair service, we can solve your problem immediately in most cases.

The statutory warranty of 2 years applies to all products, provided that:

• Defects due to material or manufacturing defects are remedied free of charge.

However, the warranty does not apply to:

1. Normal wear and tear due to regular use.
2. Improper handling or accidents (e.g. cracks & abrasion on the material, excessive water contact, scratches on the logo plate).
3. Discoloration or contamination from other materials.
4. Damage caused by disregard of care instructions, such as fading of the fabric due to strong sunlight.

If your product does have a problem, please contact us using our contact form - we will take care of your request as quickly as possible.

If your diaper backpack needs to be cleaned, you can find the appropriate care instructions here

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